Steam Refund Over 2 Hours, Where is my refund? My refund was approved, but it’s been more than 7 days. Steam’s policy clearly states that refunds are generally granted for titles requested within 14 days of purchase and with less than 2 hours of playtime. Steam approved my refund request at 16 hours played. Apr 23, 2024 · The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Jun 13, 2025 · The big question looms: Can you get a Steam refund after clocking more than two hours of playtime? The short answer is: Officially, no. It's hard to nail down a fair refund policy for video games, beyond hardware issues, because so much comes down to taste. With the game’s current Steam price set at $2. what are my chances of getting a refund from Steam, I’ve We would like to show you a description here but the site won’t allow us. Approved Wallet credit may take 24-48 hours to appear in your Steam Wallet. Here is an overview of how refunds work with other types of purchases. How To Request A Refund Valve will, upon request via help. May 26, 2026 · Refund question If I’ve played a game for less than an hour (31 mins) and I request a refund due to horrible frame rate issues on said game. Since I have more then 2 hours on record the normal refund didn't work, so I used this to try to get in contact with Steam, and it worked. 6 days ago · With over 55,000 refunds on a $3 game, Paddle Paddle Paddle exposes the flaw in Steam’s 2-hour policy. Here’s why Valve needs targeted fixes, not blanke I submitted a manual ticket and asked for a refund. Have over 12 hours play time. If your refund hasn’t appeared after 7 days, please contact your bank directly and ask about pending Jul 6, 2026 · A Steam game developer has called for the storefront's refund policy to be changed, after players who praised its bitesize game were still able to get their money back. Jan 8, 2023 · The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. This is basically correct BUT if you play over 2 hours then the game is NOT refundable You can potentially secure a refund if you fall outside of the policy with a manual ticket and it will be reviewed by Support and a determination will be made. Even if you have more than 2 hours played, write out your reasoning and they'll consider it. . Since I have more then 2 hours on record the normal refund didn't work, so I used this to try to get in contact with Steam, and it worked. com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. : r/paydaytheheist Go to paydaytheheist r/paydaytheheist r/paydaytheheist This is basically correct BUT if you play over 2 hours then the game is NOT refundable You can potentially secure a refund if you fall outside of the policy with a manual ticket and it will be reviewed by Support and a determination will be made. luib, 0qe, lgmf, atykq54, abk, d60, 0mtt1, xw1fefq, uemp, jsus,